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Privacy policy

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What we collect

Information you give us. When you complete a quote form, email us or call, we collect your name, phone number, email address and the project details you choose to share, together with anything else you include in your message.

Information collected automatically. When you visit this site we collect standard technical information: IP address, browser type and version, device type, operating system, referring page, the pages you view, and the dates and times of those visits.

The analytics we may use

We may use analytics services, such as Google Analytics, to understand how this site is used in aggregate: which pages are visited, how visitors arrive, which devices they use and which pages lead to an enquiry. Such services set cookies and process an IP address, and their handling of that data is governed by their own privacy terms. You can typically opt out of a given analytics provider through the tools that provider offers.

We do not use analytics information to identify you personally, and we do not sell data to advertisers or allow advertisers to target you through this site.

How we use your information

We use the information you give us to prepare and discuss your quote, to schedule and carry out the work you hire us for, and to answer questions you send us. We do not add enquiry contacts to a marketing list, and we do not sell, rent or trade your details to anyone else.

How long we keep it

We keep enquiry and project information for as long as it is useful to you and to us, and then delete it. Where we are required to keep certain records, for example tax records relating to completed work, we retain those for the period the law requires.

Your rights

You can ask us to tell you what we hold about you, correct it, or delete it. Email info@homeadditionexperts.ca or call (343) 459-6310 and we will respond and confirm once it is done.

Contact us

Questions about this policy can be sent to info@homeadditionexperts.ca or (343) 459-6310.

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